About Ajax Commercial Cleaning Services


	In order to get a realistic quotation for your job, we really need to visit your site and establish exactly what work you require, any areas of special attention or concerns you may have over security materials, references etc. We prefer not to quote prices until we have seen and assessed the job.

	OUR SERVICES INCLUDE: • General Cleaning • Office Cleaning • Lobbies and Common Areas • Conference Room Cleaning • Janitorial Services • Porter/Matron Services • Heavy Rubbish Removal • Restroom Cleaning and Supplies • Kitchen and Break Room Maintenance • Post-Construction Cleanup • Pre/Post Move-In Cleanup • Carpet Cleaning & Care • Dusting • Vacuuming • Spot Cleaning • Dry, Steam and Foam Shampooing • Floor Care • Window Cleaning • Lighting Replacement • Emergency Services • Specialty Services • Marble, Terrazzo, Cement, Wood, Vinyl Tile, Rubber and Ceramic Floor Care • Public Space Maintenance • Pressure Washing • Graffiti Removal • Litter Removal • Blind & Drapery Maintenance • Periodic Blind Dusting and Washing • Fabric & Furniture Maintenance • Fabric Shampooing and Foam Cleaning • Leather Cleaning and Conditioning • Commercial Real Estate Clean Outs • Landscaping • Consulting • Building Services & Maintenance • Daily Weekly, Monthly Programs

What Makes AJAX unique?

• AJAX's record of management stability and professionalism is unsurpassed in the industry.

• AJAX is a family owned company, with an entrepreneurial approach to customer service.

• AJAX strives to understand exactly what our customers want from us and we do our utmost
to provide the right solution (making working with AJAX is easy and efficient).

• AJAX operates in a variety of industries and has the ability to adapt to specific customer needs.

• AJAX prepares a site-specific proposal specifically for you and your facility requirements.
Not only will we meet any standard you set, but it is our aim at all expectations. Our
reputation can only grow if we are recommended by our customers.

• AJAX headquarters and operations are strategically located close to our customer facilities and
management is always close at hand.

• AJAX utilizes the team cleaning method, which usually consists of a light duty (a general
   cleaner performing trash emptying, dusting and spot cleaning), a rest room cleaner, a vacuum
   and a flooring specialist. This approach allows us to use half the equipment, which results in
   lower pricing for our customers.

• AJAX customers enjoy consistent quality services from employees who are familiar with their
priorities, needs and facilities. You will receive the same team of employees each time and our
employees are trained to become part of your client services team.

Our Mission

AJAX's objective is to achieve and retain a leading position in our industry, by providing the best cleaning and support services, as recognized by our customers, competitors and all who have a stake in our success.

Communication is Key
At AJAX we believe in establishing a partnership relationship with our customers in order to completely understand their needs and expectations. We communicate that to our staff, thus promoting a team approach. Communication is the key to a successful relationship. We focus on positive customer relationships and provide a direct line of communication to our senior management to deal with any specific requirements. Whether by phone, email and/or site visits we guarantee an expedient response to our customers concerns and expectations and we are available 24 hours a day, 365 days a year.

Security
Building security will be observed in accordance with customer facility procedures, including key control. All AJAX employees check in and out nightly, with supervisors, through designated entrances or security stations. The check in and out procedure includes not bringing any personal items into your facility.

AJAX is not responsible for loss of building property or items placed in or adjacent to waste containers. We ask that your tenants and/or employees be responsible for securing all valuable personal items, to avoid confusion and possible unsubstantiated allegations should something be missing.

Please report any missing items within a forty-eight (48) hour period to AJAX Commercial Cleaning, Inc. and the proper law enforcement agency. In order for a bonding company claim to be paid, there must be:

• A police report of the alleged fraudulent or dishonest act must be made by the customer and the guilty party must be convicted.

(In some instances there need not be a conviction if the guilty party admits guilt and enters into
a written agreement to make restitution to the bonding company.)

Liability
AJAX carries Workman’s Compensation with the Ohio BWC, public liability insurance and personal and private property insurance. Our employees are bonded for your protection. The security and safety of your facility is backed by $2,000,000 of liability insurance coverage. Our insurance is continuous and certificates are available and will be forwarded to you at your request.
Inspections
Inspections will be conducted by AJAX Commercial Cleaning, Inc. supervisors to insure full compliance with the highest degree of professionalism possible.